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Category: Cleaning Professionals
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The Expert: Service Master by Kudron Information
Ann Kudron, a lifetime resident of Columbus, has owned and operated Service Master by Kudron since the year 2000. Among many of her achievements, she credits the success of her business to providing great customer service, professional quality and ongoing employee training and education. Ann employs six permanent employees and temporary employees when needed for disaster restoration. They provide residential and commercial cleaning and disaster restoration services.
Service Master by Kudron has been granted several awards throughout the years. They include:
- President's Achievement Recognition for Disaster Restoration Manager June 2003 and 2006
- ServiceMaster Clean Quality Assured Award 2003, 2006
- BBB Member
- BBB Honor Roll 2004-present for Excellence in Customer Service
- Columbus Area Chamber of Commerce Member
- IICRC Certified (The Institute of Inspection, Cleaning and Restoration Certification) Ann is certified as well as her technicians.
Ann is proud of the services that she provides the residents of Columbus. Some of them are: Disaster restoration, fire/smoke/water restoration, carpets and rugs, fabric/carpet protector, spot removal, upholstered furniture, emergency pre-cleaning, sanitizing, smoke/malodor control, emergency restoration services, general household cleaning and packout/content cleaning. In addition, they have recently added Allergy Relief Treatments.
Questions submitted on this page of Ask the Expert will be forwarded to Service Master by Kudron cleaning professionals who participate in the program.
Address:
1507 1st Street,
Columbus, NE 68601
Phone: (402)563-1722
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Most Recent Questions & Answers
 I moved into a place that the renters had cats and dogs. There is still a smell and I was wondering if there was a way that I might be able to get rid of the smell. We took up the carpet and have washed the walls and mopped the floor. Thank you for your help
Anonymous
Pet odor is a difficult problem. Removing the carpet was the right thing to do. If the odor still persists you may have have to clean and seal the floor. It may also be helpful to ozone the area. It can just be a process of elimination to get to the solution.
Service Master by Kudron
I have heard of problems with sewers backing up in basements where I live. If that happens, do I have to replace everything or can you fix the damage?
Anonymous
Sewage is referred to as "black" water. Category 3 "black" water always contains pathogenic agents. Sewage or other water contaminant sources entering a structure has the likelihood of causing discomfort or sickness if exposed to humans. It contains dangerous chemicals or medical wastes. We would do an evaluation for salvageability - consider direct contact with category 3 water, porosity, material value and other factors. Sewage-saturated carpet and pad, without exception, should be removed. We recommend removal and disposal of sewage saturated absorbent materials such as ceiling tiles, books, etc. When it is deemed cost justifiable to restore, we would sanitize carefully and employ the hot water extraction cleaning method. If sewer backup enters your home you should have a professional evaluation.
Service Master by Kudron
The people that lived in our house before had a couple of cats and a couple of dogs. There is a smell in the basement, we have tried everything to get rid of it, the floor is tile as we pulled up all the carpet. Thank you
Anonymous
It is not completely clear if you found tile under the carpet or is you have re-tiled the floor folowing carpet removal; however we would recommend that you clean and seal the hard surface floor.
Service Master by Kudron
We had a leaky roof, and had it repaired. Should I be worried about water damage coming through?
Anonymous
We assume that you had a reputable roofer who would be aware of potential water damage when he repaired your roof. However if he may have overlooked that we recommend you keep a close watch on the area for potentional mold growth.. Your roof area had a source of water It has low air movement and possibly enough light thru the vents to promote growth.
Service Master by Kudron
How often should I get my carpets cleaned? Also, is there anything that can be sprayed on them to make them more stain resistant?
Anonymous
Carpet mills recommend every 12-18 months. It is advisable to check warranty specifications on new carpeting. Carpet proptectant can be applied after cleaning to make carpets more stain resistant. Normally protectant should be re applied after each professinal cleaning.
Service Master by Kudron
Should I be worried about mold that grows in our toilet or anywhere we have standing water? How do I know if it is dangerous?
Anonymous
Mold is a delicate issue. It does not routinely grow on toilets that have consistent use... perhaps you are seeing another type of deposit that is not mold. Any mold that is on a non-porous surface may be wiped off with a detergent. If mold exists on a porous surface as wood, drywall, concrete, carpet etc. is should be professional remediated.
Service Master by Kudron
Do you do general house cleaning?
Anonymous
Yes we do, however it is mostly on a one event time.
Service Master by Kudron
I recently painted my bedroom and spilled about 1 1/2 cups of blue latex paint on my white carpet. I got most of the stain out, but the carpet is now dry. Is there anything else that I should do?
Sue
As with all spills it is safe and recommended to clean up with clear water and white terry cloth towels. Blot the area and do not rub. Continue until no transfer. If at that time there is still evidence of the spill you can try mineral spirits which is primarily safe; however pre test on a non conspicuous area for color fastness. If spot still remains you should contact a professional carpet cleaner who would have further options to remove the spot.
Service Master by Kudron
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