A new chapter: Owner fills void on Columbus’ shelves with new bookstore

By Patrick Murphy pmurphy@columbustelegram.com
Sunday, Oct 05, 2008 - 12:22:33 am CDT

COLUMBUS -- A new story has begun in Columbus with the opening of Chapters at The Cottage, 3215 14th St.

The local bookstore is the only one on Columbus’ shelf. There is no other independently owned store in town, which is why owner Carla Ketner was urged to open Chapters in the upstairs of The Cottage.

“Norma Bender -- she owns The Cottage -- she came to me with the idea,” Ketner said. “She had her business going and said it’s been years since Columbus had a bookstore. She wasn’t interested in the business end of it ... and was looking for a small, independent book store in the area, so I decided to open a branch.”

Chapters is a familiar read for some Columbus residents who have stopped in at Ketner’s Seward store Chapters Books & Gifts.

“I had more customers from Columbus stop in on their way to Lincoln,” she said.

That is how Bender came across Ketner’s store.

“I was driving through Seward and said, ‘there’s an independent book store.’ So I stopped in and asked if she was interested in coming to Columbus, and she said yes. It really didn’t take too long,” Bender said.

Owning one book store, let alone two, was not in the original plans for Ketner.

“It originally started because a friend of mine in Nebraska City was a book clinic and said, ‘you should start a book store in Seward.’ I said no way. I didn’t want to work that hard,” she said.

At the time she had a child starting school and was contemplating teaching. After putting the idea of the book store in the back of her mind, she started to research the idea.

“I started to really think it was a great idea,” Ketner said. “I’ve had great support from the Seward community.”

That same support has started in Columbus as more people are discovering the store here.

Ketner described Chapters as a general book store, carrying fiction and nonfiction books for children and adults, book-related and educational toys for children.

Special orders are taken and Ketner encourages customers to make suggestions for what the store can carry.

“It’s a work in progress,” she said. “We’re off to a good start. We’ll keep on building more and more, especially during the holidays.”

People voting for the 2009 One Book, One Columbus, may cast their ballot at Chapters until Oct. 15.

Chapters at the Cottage is open 10 a.m.-5 p.m. Monday, Wednesday and Friday.

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City Resident
Oct 5, 2008 9:09 AM
I'm all for supporting new business and I hope this endeavor takes off. Unfortunately my employment hours are 8-5 M-F.
Former City Resident
Oct 6, 2008 2:04 PM
That's the problem most small start up businesses face. It's going to be tough to succeed with such limited store hours. Three days a week during most peoples' work times...hardly a recipe for success in the retail business. Good luck though!
Robby
Oct 6, 2008 2:11 PM
Give it 2 years it will be closed for good.
KATT
Oct 6, 2008 3:05 PM
I WAS REALLY EXCITED WHEN I STARTED TO READ ABOUT A NEW BOOKSTORE IN TOWN AS I'M AN AVID READER, THEN I SAW THE STORE HOURS. BUMMER, I GUESS I WON'T BE ABLE TO GIVE THEM MY BUSINESS.
Think about it
Oct 6, 2008 3:09 PM
Go visit the store over your lunch hour! We need more businesses like this in Columbus, so we have to support it as a community. The "it will be closed in two years" mentality is what has caused many great, locally owned businesses to go under.
I want
Oct 6, 2008 3:35 PM
"I want a bookstore, we need a bookstore, gosh what this town needs is a bookstore-- Ohh, well if those are the hours, then forget it. I'll drive to Norfolk or Omaha." You people of Columbus drive me CRAZY! Why not try and make an effort to go to this shop and help it succeed before telling them it'll be closed with 2 years. If a book store is that important to all of you, go and give them your business, if not, stop asking for a bookstore and continue going out of town to patronize someone else.
Amy
Oct 6, 2008 5:02 PM
How sad a new bookstore and the hours are TERRIBLE! I'm a non-traditional full time student who is in Norfolk all day, 5 days a week. I guess I will still have to hit the bookstores in Norfolk. Owners you might want to re-think the hours!! This is why businessess don't thrive in Columbus. The new owners don't want to put in the long, hard hours it takes to start a business. So sad!
Bob
Oct 6, 2008 7:27 PM
Maybe some of you should call Norma Bender and ask if there is a possibility of evening hours once in a while instead of complaining. I don't know if it is possible, but you don't know until you ask.

By the way, there are a lot of other businesses in Columbus (and Norfolk) that are only open 'till 5:00 and I'd bet most of you figure out a way to get there when you want to.

Thanks Norma and Carla!
Best wishes from Seward friends
Oct 6, 2008 8:03 PM
You go Carla - we are so happy that you are sharing the love of your bookstore with Columbus - and thanks to Norma for asking - my dad always said "Questions are free".
Rex
Oct 6, 2008 11:12 PM
I know that this "bookstore" is a start, but looking at the pictures of it, my bathroom has more reading material. Why can't we get a retail chain that sells books (barnes and nobles etc...) This town would definately support that. They will see a lot less people with there hours but maybe they'll change cause God knows the rest of the town won't.
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